Solution Guide for Keyboard Problems

Follow these steps to identify and fix common issues with notebook or desktop keyboards. If the problem persists, contact the manufacturer's technical support.

1. Check physical and wireless connections

Make sure the cable is well connected or that the wireless signal is working. For wireless keyboards, check if the batteries are charged and the receiver is correctly connected.

2. Restart the system

Restarting the computer can solve temporary software failures that affect keyboard operation.

3. Check keyboard settings

Access the system settings to ensure the keyboard layout is correct and that no accessibility feature is enabled.

4. Update keyboard drivers

Use the Windows Device Manager to look for driver updates and ensure the keyboard is running with the latest version.

5. Test the keyboard on another device

Connect the keyboard to another computer to check whether the problem is with the keyboard or the current system.

6. Clean the keyboard physically

Dust or liquids can affect operation. Use compressed air or a dry cloth for careful key cleaning.

7. Check for viruses or malware

Some viruses can interfere with keyboard operation. Run a scan with a reliable antivirus.